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Frequently Asked Questions

Do you have a question?

Use the City of Pickering's Knowledge Base to find answers to questions about City services and programs. Enter a question or key word below:

     
 




I am having company from out of town; can they obtain a permit to park on the street? 

Requests for parking considerations are accepted for special circumstances. A written request must be submitted, including the address, dates requested, reason for request and vehicular information (make, model, license plate etc.) to By-law Services by email at bylaw@pickering.ca or by calling 905.683.7575.     Please click the link to fill out a Parking Consideration form.

My streetlight is burnt out, who do I report that to? 

To report your concerns, please contact the Customer Care Centre by email at customercare@pickering.ca, or by phone at 905.683.7575, 1.877.420.4666. Please give us a description of the location of the streetlight or the number on the pole.     Please click on the link to fill out a Service Request form.

How do I report a pothole? 

To report your concerns and arrange for an inspection, please contact the Customer Care Centre by email at customercare@pickering.ca, or by phone at 905.683.7575, 1.877.420.4666.     Please click on the link to fill out a Service Request form.